Revised: February 2020
Voce Ventures, Inc. (dba Home Tax Shield) (“Home Tax Shield”) provides technology-enabled services, including the service offering branded as Home Tax Shield, the website at https://www.hometaxshield.com, any Mobile Apps (as defined below), and other related software, content, and services, including all versions and upgrades thereto (collectively, the “Services). Your use of the Services is subject to and governed by the terms and conditions in this Terms of Service (“TOS”). Home Tax Shield may, at its discretion, update this TOS at any time. You can access and review the most current version of this TOS at the URL for this page or by clicking on the “Terms of Service” link within the Services, or as otherwise made available by Home Tax Shield.
PLEASE REVIEW THIS TOS CAREFULLY. BY REGISTERING FOR AN ACCOUNT OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THIS TOS, INCLUDING ANY UPDATES OR REVISIONS POSTED HERE OR OTHERWISE COMMUNICATED TO YOU. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS TOS, YOU MAY NOT ACCESS OR USE THE SERVICES.
THIS TOS REQUIRES FINAL AND BINDING ARBITRATION TO RESOLVE ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THIS TOS, OR YOUR ACCESS TO OR USE OF THE SERVICES, INCLUDING THE VALIDITY, APPLICABILITY OR INTERPRETATION OF THIS TOS, AND YOU AGREE THAT ANY SUCH CLAIM WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION, ARBITRATION OR OTHER SIMILAR PROCESS. PLEASE REVIEW SECTION 16 CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE RESOLUTION OF ANY CLAIM.
You represent and warrant that you: (a) are of legal age to form a binding contract; (b) are the owner or other agent/manager who has the right, authority, and capacity to agree to and abide by this TOS for yourself or the property owner; and (c) are not a person barred from using the Services under the laws of any applicable jurisdiction. THE SERVICES ARE NOT INTENDED FOR USERS UNDER THE AGE OF 13, AND SUCH USERS ARE EXPRESSLY PROHIBITED FROM SUBMITTING ANY PERSONAL DATA OR USING ANY ASPECT OF THE SERVICES, AND BY TAKING SUCH ACTIONS YOU AGREE, REPRESENT, AND WARRANT THAT YOU ARE 13 YEARS OF AGE OR OLDER.
THE SCOPE OF THIS TOS INCLUDES THE REPRESENTATION OF YOUR PROPERTY AT THE (A) APPRAISAL DISTRICT INFORMAL PROTEST PROCESS AND APPRAISAL BOARD FORMAL HEARING PROTEST PROCESS TO DETERMINE THE ANNUAL APPRAISED VALUE AND (B) AN APPEAL TO THE DISTRICT COURT, AS DETERMINED IN HOME TAX SHIELD’S SOLE DISCRETION.
You hereby authorize Home Tax Shield to select a qualified property tax consultant to act on your behalf in property tax matters for any purpose under the Texas Property Tax Code relating to your property and to sign forms (including without limitation the Texas Form 50-162 – Appointment of Agent for Property Tax Matters) and receive data necessary to carry out Home Tax Shield’s duties under this TOS. You authorize and hereby approve (a) the property tax consultant selected by Home Tax Shield, upon research and review of the evidence, to file, negotiate, settle and/or withdraw a protest at any time if the consultant deems that the evidence does not indicate a reduction is achievable and/or (b) any legal counsel selected by Home Tax Shield upon research and review of the evidence, to file an appeal with the applicable District Court in your jurisdiction and/or withdraw or settle such appeal if the legal counsel deems withdrawal or settlement appropriate, in such legal counsel’s discretion and you, upon request of Home Tax Shield, cooperate in all reasonable respects with Home Tax Shield and such legal counsel in the investigation and trial of such lawsuit or action and any appeal arising therefrom. Home Tax Shield does not guarantee a reduction in taxes as a result of the protest process. You will assist Home Tax Shield in all reasonable respects.
If you elect to provide or make available to Home Tax Shield any suggestions, comments, ideas, improvements or other feedback relating to the Services (“Feedback”), Home Tax Shield shall own and be free to use, reproduce, modify, adapt, create derivative works from, publicly perform, publicly display, distribute, make, have made, assign, pledge, transfer or otherwise grant rights in your Feedback in any form and any medium (whether now known or later developed), without credit or compensation to you.
Certain Service functionality may make available access to information, products, services and other materials made available by third parties, including without limitation submissions and content provided by other users of the Service (“Third Party Materials”). By using such functionality and/or engaging, hiring or otherwise interacting with such other Service users or Third Party Materials, you are directing us to access, route and transmit to you the applicable Third Party Materials.
We neither control nor endorse, nor are we responsible for, any (i) Third Party Materials, including the accuracy, validity, timeliness, completeness, reliability, integrity, quality, legality, usefulness or safety of Third Party Materials, or any intellectual property rights therein or (ii) any other user of the Service. Certain Third Party Materials may, among other things, be inaccurate, misleading or deceptive. Nothing in this Agreement shall be deemed to be a representation or warranty by Home Tax Shield with respect to any Third Party Materials or any other user of the Service. We have no obligation to monitor Third Party Materials or Service users, and we may block or disable access to any Third Party Materials (in whole or part) through the Service or Service user at any time. In addition, the availability of any Third Party Materials or to other Service users through the Service does not imply our endorsement of, or our affiliation with, any provider of such Third Party Materials or other Service user, nor does such availability create any legal relationship between you and any such provider.
Your use of Third Party Materials is at your own risk.
You shall indemnify and hold Home Tax Shield and its affiliates, and each of their officers, directors, employees, agents, partners and licensors (collectively, “Home Tax Shield Parties”) harmless from and against all losses, damages, costs, liabilities, and expenses, including reasonable attorneys’ fees, to extent resulting from or arising out of any third party claim, demand, or action due to (a) content you provide to Home Tax Shield; (b) your violation of this TOS, any law or regulation, or any rights (including intellectual property rights) of another party; (c) any use of, or activities in connection with, the Service or Third Party Materials (including without limitation your engagement with, hiring of, providing services to or otherwise interacting with any other Service users or Third Party Materials) by you, and/or any other person who uses the Service or (d) your use of the Services, except as expressly permitted in this TOS.
This TOS shall be governed by and construed and enforced in accordance with the United States Federal Arbitration Act, other applicable federal laws and the laws of the State of Texas, without regard to conflict of laws principles. The parties agree that neither the United Nations Convention on Contracts for the International Sale of Goods, nor the Uniform Computer Information Transaction Act (UCITA) shall apply to this TOS, regardless of the states in which the parties do business or are incorporated.
You represent and warrant that you will comply with all applicable foreign, federal, state, and local laws, rules and regulations, including without limitation, U.S. export laws and import and use laws of the country where Licensed Material is delivered or used and you are not: (a) located in a country that is subject to a U.S. Government embargo, or designated by the U.S. Government as a “terrorist supporting” country; and (b) listed on any U.S. Government list of prohibited or restricted parties, including the Specially Designated Nationals List.
This section applies to access to or use of the Services by a branch or agency of the United States Government. The Services includes “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 12.212 and qualifies as “commercial items” as defined in 48 C.F.R. 2.101. Such items are provided to the United States Government: (a) for acquisition by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. 12.212; or (b) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. 227.7202-1 and 227.7202-3. The United States Government shall acquire only those rights set forth in this TOS with respect to the such items, and any access to or use of the Services by the United States Government constitutes: (i) agreement by the United States Government that such items are “commercial computer software” and “commercial computer software documentation” as defined in this section; and (ii) acceptance of the rights and obligations herein.
If you believe that your work has been made available through the Services in a way that constitutes copyright infringement, please provide Home Tax Shield’s Agent for Notice of Copyright Claims the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) a description of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) a description of the material that you claim is infringing and where that material may be accessed within the Services; (d) your address, telephone number and email address; (e) a statement by you that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (f) a statement from you that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, please contact Home Tax Shield’s Agent for Notice of Copyright Claims. Home Tax Shield’s Agent for Notice of Copyright Claims can be reached as follows:
Home Tax Shield
c/o Agent for Notice of Copyright Claims
8023 Vantage Dr., Suite 590
San Antonio, TX 78230
In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting such unit in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
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