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Interviewer:
Can you tell me your name, the city and state you live in, and a little bit about your rental properties?
Holly T:
Hi, my name is Holly T. and I live in Austin, Texas, my husband and I have just under 10 rental properties here in the city.
Interviewer:
What it was like for you when you would get your annual property value assessments from the County?
Holly T:
Before I used Home Tax Shield, I would just take the property assessments that we got once a year and throw them in the trash because I didn’t think there was anything I could do about it. I feel like paying property taxes is part of my duty as a Texan to pay for public schools, but I don’t want to pay more than my fair share.
Interviewer:
So, you haven’t protested before, and this was your first time. Can you kind of tell me a little bit about what the savings were like doing this?
Holly T:
So in the past, I got a property tax assessment. I just looked at the number and threw it away. I didn’t really think much about it, but with Home Tax Shield, I signed up online (I was able to sign all of our properties up probably in less than 15 minutes), and then they took care of the rest.
Interviewer:
What kind of savings did you receive?
Holly T.:
What I love about Home Tax Shield is that I don’t just get these savings one year. I get them every year for five years, so it easily double, triple, quadruple pay for itself.
Interviewer:
How complicated was it working with Home Tax Shield?
Holly T:
I was able to find the documents and the information I needed to get all of my properties enrolled probably with about 10 minutes of looking stuff up. And then I think that getting them all enrolled in signing the documents was maybe another 15. So the ROI on that less than 30 minutes spent doing it was well worth it.
Interviewer:
Do you feel like Home Tax Shield kept you informed during and throughout the process?
Holly T:
Home Tax Shield definitely kept me informed. I knew as each property was either getting approved for an adjustment or declined.
Interviewer:
Did you have to appear in person at all with the County for any of these hearings for your protest?
Holly T:
I definitely liked that I didn’t have to appear in person or make one trip down to the County tax assessor’s office. I did it all in front of my computer.
Interviewer:
Do you feel that you received a fair tax value for your property?
Holly T:
As a proud Texan, I’m happy to pay my property taxes and to fund our public schools and all we do with that money, but I want to pay my fair share and Home Tax Shield helped me do that.
Interviewer:
Will you continue with Home Tax Shield next year?
Holly T:
I feel like Home Tax Shield is going to watch out for those adjustments every year for me. And that’s part of the ease of mind that I was looking for. I was delighted with Home Tax Shield. It was easy, fast and they kept me informed and in the end, I had a good result.
Interviewer:
Would you recommend Home Tax Shield to any of your friends and what would you say to them?
Holly T:
I would absolutely recommend Home Tax Shield to somebody that wants to double-check the valuations on their properties and make sure that they’re paying the right amount. And especially if you have multiple properties, like in a rental portfolio, enrolling all of those at once was really easy.